Falls County Emergency Service Districts approve PHI Cares services
Falls County Emergency Service Districts (ESD) 1-2-3 have renewed their agreement with PHI Cares, a division of PHI Air Medical, a leading U.S. helicopter-based medical transport provider. Local residents requiring authorized emergency air medical transport from Falls County or its adjacent counties when utilizing PHI Air Medical will benefit from no out-of-pocket expenses thanks to the agreement. The municipal agreement is effective from Sept. 1, 2024, to Aug. 31, 2025.
Importantly, the agreement includes residents not on Medicaid who aren’t covered by existing medical insurance or have no third party responsible for their medical transport. In all other cases, PHI Air Medical works with the resident’s insurance provider to resolve claims for medically necessary transports to ensure members face no out-of-pocket expenses, so they can focus on what matters most, their recovery.
As an additional benefit of this agreement, residents qualify for Coast-to-Coast coverage at a subsidized $30/year per household. This optional expanded plan provides coverage for residents to be flown by PHI Air Medical when they travel out of county, giving them peace of mind whenever and wherever they travel. Household coverage also extends to resident’s household dependents – the entire household remains covered, even when picked up outside the coverage area. To enroll in Coast-to-Coast coverage for Falls County contact Michelle Chaisson, PHI Cares Sales Manager at 855-628-6718 or visit https://phicares.com/falls-county-tx.
In emergencies, residents should contact 911. In the weeks following a flight, the resident flown or representative on their Behalf should notify PHI Cares at 1.888.I.Fly.PHI (1.888.435.9744) and supply the County membership number #1000551 for ESD 1, #1000571 for ESD 2, and #1000575 for ESD 3 and any transport details available.
The local agreement was facilitated by PHI Cares Field Representative Michelle Chaisson who said: “PHI Cares provides a vital service to the local community, so renewing this agreement was important to keep residents and their household safe in the event of a serious emergency. We urge all residents to pick up their membership cards and seriously think about protecting the rest of their household and themselves when traveling out of county.”
For more information, visit https://phicares.com/falls-county-tx/ or www.PHIAirMedical.com. Inquiries can be directed to membership@PHIAirMedical.com or 855-628-6718, referencing the “Falls County Resident” Membership program.
About PHI Air Medical
PHI Air Medical is a leading air medical transport provider, operating over 80 air medical bases in the nation. These bases provide outreach education to local communities and healthcare systems across the nation. Safely transporting more than 22,000 patients each year, each PHI Air Medical base maintains a crew of highly trained pilots, flight nurses, and paramedics – prepared to respond to emergency medical transport requests.